Privacy Policy
PRIVACY POLICY
Rocket Science Sports UK is committed to preserving the privacy of all visitors to https://www.rocketsciencesports.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By completing the enquiry form on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit or place an order with us at Rocket Science Sports UK, you may be asked to provide certain personal information to help us process your purchase and deliver your wetsuit efficiently.
When completing an order for a wetsuit or related products, we may request some or all of the following details: your first name, telephone number, email address, delivery address, and sizing information relevant to your wetsuit selection. We only collect the minimum information necessary to fulfil your order and provide you with the best possible service.
We may also collect information about how you use our website. This helps us analyse customer behaviour so we can improve our website, enhance your shopping experience, and continue developing our wetsuit products and services.
USE OF YOUR INFORMATION
Your information will enable us to process and fulfil your purchase, including managing your order, arranging delivery, and providing any necessary customer support related to your wetsuit or other products. We will also use and analyse the information we collect to administer, support, improve, and develop our business.
Rocket Science Sports UK may share your personal data with trusted third parties such as payment processors, delivery partners, and marketing agencies who assist us in processing orders and delivering our products and services to you. Rocket Science Sports UK ensures that all such providers handle your personal data in accordance with this Privacy Policy and applicable data protection laws.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our computers in the UK securely.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate, kept up to date or removed if there is no legitimate reason for keeping it. If you wish to do this, please contact us by emailing sales@rocketsciencesports.co.uk and we will make the changes within 40 calendar days of your request. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we will not charge you for amending or removing the data held.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted prominently on hurrah marketing website and, where appropriate, advised through email notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Ian at sales@rocketsciencesports.co.uk
DATA PROTECTION COMPLAINTS
If you have any concerns about how we collect, use or protect your personal data, please contact us at sales@rocketsciencesports.co.uk.
We will acknowledge and investigate your complaint and respond without undue delay.
If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Further information is available from the ICO at:
